FAQs (and some less common problems)
| Q1 | I get an error message Run-time error 339. Component "comdlg32.ocx" or one of its dependencies not correctly registered or else Run Time error 429. ACTIVEX component can't creat object |
| A |
You need to download and install evaluation.zip (This installs some necesary system files that are required by the latest versions of scrutelle and CM) But first make sure you keep a copy of your existing licence file C:\Program Files\scrutelle\scrutelle.ini Left Mouse Click Here and select Save Save the ZIP file to a temporary location (eg C:\install or C:\temp) Then open that folder and click on evaluation.zip Then click on Setup.exe in the WINZIP window After the installation is complete, you will need re-install later versions of the programs (if you have them) and your scrutelle.ini file The default location is C:\Program Files\scrutelle |
| Q2 |
An error message keeps coming up when I try to open Version 4.11
The message reads: Cannot find file scrutelle.ini |
| A |
The file scrutelle.ini contains your licence details, such as your registration name
and the max no of competitors & judges etc
It needs to be in the same folder as scrutelle.exe Version 4.11 now exits the program if the INI file is not found. Previously it was possible to continue even though this error meassage had appeared. This caused problems |
| Q3 |
What do you mean by scrutelle.exe?
In my folder it just says scrutelle |
| A |
The .exe is called the file extension and tells the computer what type of file it is In order to make sure that scrutelle is installed correctly, you need to know too!
On Windows XP click on Tools/Folder Options/View
For Vista Open a folder or open explorer See also www.tech-recipes.com/rx/1269/vista_show_unhide_file_extensions |
| Q4 |
I get an error message keeps when I try to open Competition Management
The message reads: Run Time error 53 File not found! |
| A |
The competiton management program is called scrutelle-cm.exe and it needs to be in the same folder
as scrutelle.exe C:\Program Files\scrutelle is recommended for Windows XP C:\scrutelle\program is recommedned for Vista |
| Q5 |
I get an error message when I try generate data files in Competition Management
The message reads: Run-time error '76' - path not found |
| A |
The most likely reason is that you have a blank or non-alphanumeric character in
the folder name for your data Note you should NOTstore your data in C:\Program Files\scrutelle It is best to keep your data for different competitions separate
C:\scrutelle\data\competition1 |
| Q6 | I've had no luck with this new scrutineering program, the database seems to be missing and all I get is a nice front page but I can't do anything with it (I downloaded the program from www.scrutelle.com). Hoping you can help |
| A |
The program does not have any database. You have to enter all the data yourself for a competition
Estelle says that when she demonstrates the program, she starts with a set of data already entered and runs a competition. Then she goes back to explain how to enter the data You can download a zip file containing data for a recent competition by CLICKING HERE Extract the two files (Page.sct & Page.scx) to a suitable folder eg c:\scrutelle
Then run the program |
| R | Thanks for the informative email and I have been able to test the program , and I have even entered a small competition. My problem was I didn't have access to the help file to guide me on how operate the program but all is well now and I'll keep testing |